Question: What is the MOST important factor when considering key performance metrics (KPM) for an organization? KPM's designed to create teamwork within a department KPM's designed

What is the MOST important factor when considering key performance metrics (KPM) for an organization? KPM's designed to create teamwork within a department KPM's designed to create a sense of internal competition between departments KPM's that allow departmental managers to maximize their area's performance KPM's that create a balanced approach that focuses upon the needs of the customer

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