What is the most important information obtained from a Markov analysis?

	a.	how many individuals are ready for promotion
	b.	what positions are going to be coming open and will require a new hire
	c.	human capital readiness
	d.	what types of attitudes employees have

The Myers-Briggs Type Indicator (MBTI) is an example of what type of employment test?

	a.	biodata test
	b.	work assessment test
	c.	cognitive ability test
	d.	personality test

In setting up incentive systems, what is the key consideration in establishing performance standards?

	a.	They must be set by outside consultants.
	b.	They should be measurable.
	c.	They must be motivational.
	d.	They should be qualitative.