Question: What is the primary difference between cross - selling and upselling? Select one: Cross - selling and upselling are essentially the same thing and can

What is the primary difference between cross-selling and upselling?
Select one:
Cross-selling and upselling are essentially the same thing and can be used interchangeably.
Cross-selling encourages customers to buy additional items, while upselling persuades them to purchase a higher-level product or service.
Cross-selling targets customers who want to pay less, while upselling targets customers who want to pay more.
Cross-selling involves selling a better version of the original product, while upselling involves offering complementary items.
 What is the primary difference between cross-selling and upselling? Select one:

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!