Question: What is the primary difference between cross - selling and upselling? Select one: Cross - selling and upselling are essentially the same thing and can
What is the primary difference between crossselling and upselling?
Select one:
Crossselling and upselling are essentially the same thing and can be used interchangeably.
Crossselling encourages customers to buy additional items, while upselling persuades them to purchase a higherlevel product or service.
Crossselling targets customers who want to pay less, while upselling targets customers who want to pay more.
Crossselling involves selling a better version of the original product, while upselling involves offering complementary items.
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