Question: What is TRUE about communication at a service facility? Question 1 options: D. If filing of paperwork is to be done, the service consultant should

What is TRUE about communication at a service facility?

Question 1 options:

D. If filing of paperwork is to be done, the service consultant should do it before serving the customer

C. Customer are always in a pleasant mood when they go to the service facility

A. service consultant should never help a customer before the service facility opens or after it closes

B. Errors in communication with the customer result in delays that can cost the service facility money

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