Question: What is you reflection about the two readings? Please refer to the links below. Thank you. References: https://hbr.org/2010/11/using-customer-journey-maps-to https://blog.alexa.com/10-buyer-persona-examples-help-create

What is you reflection about the two readings? Please refer to the links below. Thank you. References: https://hbr.org/2010/11/using-customer-journey-maps-to https://blog.alexa.com/10-buyer-persona-examples-help-create

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