Question: What key implication did the article suggest about using patient compliments to improve healthcare systems? Question 2 7 options: Compliments should be quantified and used
What key implication did the article suggest about using patient compliments to improve healthcare systems?
Question options:
Compliments should be quantified and used as performance metrics
Compliments should replace traditional feedback systems
Compliments are too biased to be useful for systemwide improvements
Compliments can enhance staff motivation and reduce burnout
Compliments only benefit senior management's decisionmaking
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