Question: What program did SW institute to improve cross - functional communication? The pilots started allowing the flight attendants to spend more time in the cockpit

What program did SW institute to improve cross-functional communication?
The pilots started allowing the flight attendants to spend more time in the cockpit
A ticket agent put on a flight attendant's uniform and worked a couple of flights, then they reversed roles.
A captain started the Cutting Edge program so pilots would better understand what ramp agents do and vice versa.
What program did SW institute to improve cross-functional communication? The pilots

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