• What role do rewards play in this situation? How do the surface and symbolic values of the rewards influence what happens?
• How do the concepts from equity theory apply to this situation?

• As a manager, what could you have done to better handle the situation? Why would this be a better solution? what examples to support your viewpoints that other learners will be able to assess and debate

Transcript

Chapter 06: Now What? video

>> Hey, Ryan. What's going on? Hey, you look upset. Are you all right?

>> I just learned that Happy Time pays John more than me, even though I was hired a year before he was. Do you believe that?

>> Well, why do you think that is?

>> I wish I knew. Maybe he's related to someone in the company. But we should be paid the same if we do the same job, right? Having a hard time trusting this company to do the right thing if they can't even be fair with this.

>> Wow, that does seem unfair. You must be pretty upset.

>> Yeah, I am. See you later.

>> Hey, Ryan. How's it going?

>> John, good.

>> Is that your new car out there?

>> Yeah, yeah, it is.

>> She's a beauty.

>> Yeah, thanks. I love those new heated leather seats. It's great. Hey, when are you going to get yourself one of those?

>> I'm just weighing my options now, you know? Just seeing how things go.

>> I'll see you later, man, all right?

>> Yeah, yeah. I'm so underpaid. A few extra supplies could really boost my paycheck.

>> You know, John's probably just been lucky, you know? Maybe your luck will turn around.

>> It better. This is so unfair.

>> Well, hang in there, Ryan.

>> Hello?

>> Hey, Billy. Did you hear about John?

>> No, what do you mean?

>> I don't know how many people know about this, but I heard he's considering another job.

>> Really?

>> Yeah. I also hear he's thinking about moving to one of our competitors and starting a Toy Land like our new one that he can run as brand manager.

>> I don't believe it. That would really hurt the company. Helping a competitor copy a product line is like stealing from us.

>> Yeah. I don't think he deserves much of a bonus this year if he's going to consider doing stuff like that. Don't tell anyone you heard this from me.

>> Well, I think your comparison might be a little off. John does have about five years more experience than you do.

>> Really?

>> That's what I learned when I was interviewing. And plus, he probably puts in about 50 hours a week to our 40. So he might be getting paid a little bit more, but you've got more of a life. He's a great performer. He's better than anybody else here.

>> I had no idea he put so much into his job. He is our best performer.

>> Yeah, and he's been in the business forever.

>> That explains in part why he's so good.

>> Yeah. So don't you think he deserves a little bit more money?

>> When you put it that way, I have to agree. He's a real asset to this company.

>> You know, I think that this company is very fair on rewarding performance. I feel like if I job well, I'll be fairly rewarded.

>> Yeah. I guess I should just focus on doing my own job better, huh? Hey, maybe I'll ask John to mentor me.

>> That's a great idea. You know, maybe I should, too.

>> Thanks, Alex.

>> Yeah, man. Any time.