Question: What should be my reply to the below post - Hello class, Artificial Intelligence ( AI ) and Intelligence Augmentation ( IA ) differ fundamentally
What should be my reply to the below post
Hello class,
Artificial Intelligence AI and Intelligence Augmentation IA differ fundamentally in how they interact with managerial decisionmaking. AI refers to systems that operate autonomously, making decisions or recommendations without human intervention, whereas IA focuses on enhancing human intelligence by providing datadriven insights to assist in decisionmaking Davenport & Ronanki,
Liability for AIBased Decisions
When a decision is made solely based on an AIdriven intelligent application, liability often depends on the level of autonomy and the organizations oversight. If an AI system operates without human intervention and results in a wrong decision, the company deploying the AI could be held accountable. For example, in automated trading systems, an AIdriven algorithm may execute trades leading to financial losses. If the AI system malfunctioned due to flawed programming, the developer or the deploying firm may bear responsibility Bathaee This is because AI lacks legal personhood and decisionmaking accountability, meaning responsibility must be assigned to the organization or developers overseeing the system.
Liability for IABased Decisions
With IA humans remain central to decisionmaking, using AIgenerated insights as a supporting tool. If a manager relies on IA for strategic planning and the decision leads to negative consequences, the responsibility typically lies with the human decisionmaker. This is because IA does not function autonomously but rather augments human cognition by providing enhanced analytical capabilities. For instance, in healthcare, IBM Watson assists doctors in diagnosing diseases by analyzing vast datasets. If a physician misdiagnoses a condition despite IAs recommendations, the liability still falls on the doctor, as they have the final decisionmaking authority McKinsey & Company,
Examples of AI and IA Applications
AI Application: Chatbots in customer service operate independently to resolve queries without human oversight. An example is AIpowered chat assistants like Googles Dialogflow.
IA Application: Predictive maintenance systems in manufacturing provide managers with datadriven insights to prevent equipment failure. These systems do not make decisions independently but support human oversight.
Privacy Concerns
AI Privacy Issues: Fully automated systems can raise concerns about data misuse and bias. For instance, AI chatbots collecting customer interactions may store sensitive data without explicit user consent, posing risks of data breaches.
IA Privacy Issues: Since IA combines human oversight with AIdriven insights, privacy risks involve potential misuse of augmented intelligence recommendations. In predictive maintenance, employee performance metrics could be misused for workforce monitoring, leading to ethical concerns over workplace surveillance Acemoglu & Restrepo,
In conclusion, AI and IA play distinct roles in managerial decisionmaking, with AI functioning autonomously and IA assisting human decisions. Liability in AIbased decisions typically falls on the deploying organization, while IAbased decisions place responsibility on human users. However, both approaches raise privacy challenges that require careful governance.
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