What step should Lucy take next? $$

Work with Fred in HR to see if deserving employees can recelve an upgrade in titie and compensation

SES

Update job descriptions to refiect actual work performed, but elect not to adrocate for compensabion increases, due to flat enrollment at Chatwood.

Chatwood Community College has a student population of $1,200$ students and offers a variety of associate degrees, including business, information technology, nursing, and engineering technology. Chatwood has both traditional and non$-$traditional students, including adult learners.

Lucy is a graduate of Chatwood Community College and has also earned her bachelor degree in Computer Science at a local college. Lucy started at Chatwood as a help desk technician and earned several promotions along the way. She was promoted to IT Director $3$ months ago, when the previous IT Director, Anna, retired. While Anna was very bottom line and policy oriented, Lucy approaches her leadership role with a more personable touch.

As the IT Director at Chatwood Community College., Lucy helps to determine the college's requirements for IT systems, and implements the policies that have been chosen by her boss, Chan $($Chief Information Officer$).$ Lucy has a direct role in hiring members of the IT department. The five employees that Lucy manages, including Alejo and Quinn, ensure the availability of data and network services by coordinating IT activities. Lucy also oversees the financial aspects of her department, such as budgeting. Lucy works with Fred in Human Resources on items related to performance management, hiring and managing employees, and compensation$-$ related matters for her department.

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