What type of non-financial information is often used by managers to improve customer satisfaction? Explain.

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Forensic And Investigative Accounting

ISBN: 9780808056300

10th Edition

Authors: G. Stevenson Smith D. Larry Crumbley, Edmund D. Fenton

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Posted Date: Apr 03, 2024 03:37 AM

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What type of non-financial information is often used by managers to improve customer satisfaction? Explain.

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Expert Answer:

Managers often rely on various types of nonfinancial information to improve customer satisfaction Nonfinancial information refers to data and indicators that are not directly related to monetary or fi... View the full answer

Forensic And Investigative Accounting

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