What values does Starbucks have? How well do they connect to the present strategy and to the manner in which the company conducts its business?

Select yes for those statements below that are accurate and choose no for those that are not.

Starbucks does not formally have a statement of core values but hints at what its core values are in its mission statement.

(Click to select) Yes No

Starbucks values include making Starbucks a great place to work.

(Click to select) No Yes

Starbucks values include a centralized decision-making company structure.

(Click to select) No Yes

Starbucks is becoming too focused on growth and profits and less on employees and the company culture.

(Click to select) No Yes

Starbucks values include a dedication to ethical sourcing of coffee.

(Click to select) Yes No

Starbucks ties employee performance to the company strategy, employees who do not meet the high performance standards are fired.

(Click to select) Yes No

Starbucks focus on innovation has also led the company to a loss of identity; customers can no longer talk and enjoy a cup of coffee without interruptions.

(Click to select) Yes No

Starbucks values include operating the business in an ethical and socially responsible manner.

(Click to select) No Yes

Starbucks values include a strong commitment to superior customer service and high values of customer satisfaction.

(Click to select) No Yes