Question: What was Murphy s predicament at Biscuit & Co ? What should be his strategy for organizational change? What should he do specifically about the

What was Murphy

s predicament at Biscuit & Co

?

What should be his strategy for organizational change?

What should he do specifically about the tension between operational and sales? How do you initiate change when tension between groups undermine your efforts?

How do you initiate change when your boss is saboteur?

How would you evaluate murphy efforts? What qualities are more critical to becoming a successful change agent?

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