Question: What was the primary performance expectations gap in the case Robinhood: The Challenges of Keeping Pace with Innovation ? Multiple Choice The firm advertised free
What was the primary performanceexpectations gap in the case Robinhood: The Challenges of Keeping Pace with Innovation
Multiple Choice
The firm advertised free trades for all but actually charged its customers hefty hidden fees.
The public expected effective customer support, but it was slow and inadequate.
The public expected a stateoftheart app, but it was essentially outdated software.
The firm claimed to have made donations to charity, but instead the money went to investors.
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