Question: What would result if an agent did the right things consistently? Select one: a. The agent would not have any customers dislike his/her service. b.

What would result if an agent did the right things consistently? Select one:

a. The agent would not have any customers dislike his/her service. b. The agent would have no problem customers. c. The agent would make no mistakes. d. The agent would cultivate a good reputation.

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