Question: whe Goods Inc. ( HG ) makes custom sofas to order, receiving detailed customer order information via a network of pailers. Once a customer picks



whe Goods Inc. ( HG ) makes custom sofas to order, receiving detailed customer order information via a network of pailers. Once a customer picks the style of his/her sofa with additional specifications such as its size, fabric and kcording to the following process. First, Greg checks the order for consistency and prepares instructions for the subsequent operations. When the process operates at capacity, Greg's utilization is 40%. Once Greg is done, the order moves to both Eddy and Lance who can work technology. After the painting operation, Eddy builds the correct sized frame and spray paints the frame using HG's instant Dry takes Eddy 40min. When the process, he fills the frame with synthetic stuffing and covers it with light canvas. This passes it onto final assembly and fit operates at capacity, Eddy's utilization is 100%. When the frame is ready, Eddy fabric to the right sofa size. When the ppos (FAT). Lance is in charge of fabric preparation. Lance selects and cuts the Lance passes them onto Miguel, who process operates at capacity, he is busy 60% of the time. Once the fabric is ready. When done, Miguel passes mael, who makes cushions from half of the cut fabric. Miguel requires 18 minutes for his task. assembly and finise prepared cushions and the remaining fabric to final assembly and finishing. At final finishing, there is one worker named Tyler, who performs this step. Tyler picks the frame of the sofa, covers it with the remaining fabric and installs its cushions. Finally, the finishing touches are given before the sofa is sent to logistics department for delivery. When operating at capacity. Tyler's utilization is 40%. [Utilization = Process Capacity/Resource Capacity] 22. What are the activity times (in minutes) for all the activities of the SuperSoft Sofa production process? Show your calculations. A New Process: Recently, HG has implemented an intensive training and automation program to reduce activity times. As a result, the following times are recorded for each worker. 23. What is the rush order flow time of the new process? Show your calculations. 24. What is the capacity of the New Process? Identify Bottleneck. Show Calculation. 25. Greg falls sick one day and Lance takes over Greg's job. What is the meh ... Process Capacity? Identify bottleneck. Show C1. 26. You are a D1 student athlete competing at the highest level possible. Every Tuesday afternoon at 4:00 pm, Wednesday at 8:00 pm and Thursday morning at 7:00 am, you see a physical therapist to ensure the wellbeing of your joints and muscles. Even though you have a fixed appointment time each day, you have observed that the start time of the afternoon appointment is almost always delayed whereas the morning appointment is always on time. Furthermore, you also observe that the later the appointment during the day, the larger the delay you experience. Based on The Goal, discuss how Jonah would explain this? (Max 40 Words). 27. To improve process capacity, one should first focus on reducing the activity times on the critical path. Circle one: TRUE or FALSE Explain (Max 40 Words). 28. Doubling the bottleneck capacity doubles the process capacity. Circle one: TRUE or FALSE Explain (Max 40 Words)
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