When a company's program of ethics is based on _______________, the program leads to greater successes than others focused strictly on following laws or federal compliance initiatives.

	a.	social
	b.	principles
	c.	customer
	d.	values
	e.	political

1. As Chapter Five explains, there are many factors that influence an individual's behavior. Despite intnetions to act a certain way and do the right thing, ____________ can affect a person's intent.

   	a.	the desire for financial gain
   	b.	familial expectations
   	c.	religious beliefs
   	d.	cognitive dissonance
   	e.	organizational or social forces

1. An advantage of the decentralized organization is that

   	a.	there is a high level of bureaucracy.
   	b.	the focus is on formal rules, policies, and procedures backed up with elaborate control systems.
   	c.	it is adaptable and can quickly respond to external change.
   	d.	there is minimal upward communication.
   	e.	each worker knows his or her job and what is specifically expected as well as how to carry out designated tasks.