Question: When a customer is NOT acknowledged or greeted promptly (Chapter 2): A. he or she is likely to estimate that the time waiting to be

When a customer is NOT acknowledged or greeted promptly (Chapter 2): A. he or she is likely to estimate that the time waiting to be served is longer than it may B. the organization misses an opportunity to establish a positive relationship. C. the customer may leave the organization and go elsewhere. D. All of the above

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