When a top management set a short$-$term goal, such as $"$a $50\%$ increase in customer satisfaction in the next year", what of the following things may occur? Select the best

a$.$the operation department will achieve the goal by introducing a new measurement system.

b$.$the marketing department will achieve the goal by actively soliciting positive customer feedbacks.

c$.$the IT department will achieve the goal by filtering out those unreasonable comments they consider.

d$.$All of the above could happen.