Question: When Amazon Prime began offering two - day delivery, it increased the size of its workforce and delivery capabilities to keep its promise to Prime

When Amazon Prime began offering two-day delivery, it increased the size of its workforce and delivery capabilities to keep its promise to Prime members. By doing so, Amazon created:
horizontal fit/alignment.
internal consistency.
vertical fit/alignment.
cultural fit.
 When Amazon Prime began offering two-day delivery, it increased the size

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