1. When an affinity diagram and a subsequent Pareto analysis/chart is created by a team, all the following are included EXCEPT:

	a	An evaluation of the critical few versus trivial many issues
	b	Root cause
	c	Named categories of the data that has been evaluated.
	d	A frequency chart, showing frequency of each identified category, in descending order of frequency.

2.Choose the best answer: "Quick hit" improvements should be:

a		Root causes that are generated from cause & effect analysis.
b		Obvious solutions that management and labor can agree upon and easily implement to gain the confidence of employees.
c		High value improvements that will yield maximum financial improvement.
d		Low risk, simple and quick to implement, unlikely to adversely affect other parts of the process, and relatively easy to monitor once implemented.

3.The designation of variables in a cause and effect analysis mean:

	a	C means a variable that is already controlled by equipment settings, standards, or procedures
	b	X is a variable that we believe could impact the variable of interest and which we can influence (i.e., the head of the fish).
	c	N is a variable that is not currently controlled and would be difficult to control - could be an environmental factor or something else that is difficult for us to influence. N stands for "noise" in that it may affect the outcome we are interested in, but it is not likely within our control.
	d	These are the correct definitions of X, C, and N variable designations

4.Scatter plots are created by

	a	Graphing two continuous variables - one on the X axis and one on the Y axis
	b	Using Excel's Pivot Chart tool
	c	Creating a chart that shows frequency bars, in descending order of frequency
	d	Using the histogram tool in Excel's Data Analysis tool