Question: When communicating emotionally charged issues and sensitive messages, supervisors should depend more on written messages than on voice mails use a medium that does not
When communicating emotionally charged issues and sensitive messages, supervisors should
depend more on written messages than on voice mails
use a medium that does not allow the receiver to send feedback
keep their tone of voice as impersonal as possible
select a medium that will allow them to use nonverbal cues
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