Question: When considering sales and operations planning for services, a strategy to vary workforce levels, where additional full - time or part time employees are hired

When considering sales and operations planning for services, "a strategy to vary workforce levels, where additional full-time or part time employees are hired during peak demand periods while a smaller, permanent staff is maintained year-round" is known as
A.
tiered workforce.
B.
seasonal complements.
C.
yield management.
D.
offloading.

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