When deciding which solution implementation activities should be performed by in-house staff and which should be performed by an IT service contractor, the organization should consider several factors to ensure a successful outcome. Below are some guidelines that can help the organization make an informed decision: Evaluate the project needs: The company should thoroughly examine the project requirements to identify the actions that are essential to its success. The organization should be able to determine from this analysis which core competencies are necessary to accomplish the project and which can be delegated to an outside provider of IT services. The organization should take into account the resources that are available, such as personnel, equipment, and knowledge, in order to finish the project. If the company has enough resources, it might decide to handle additional tasks internally. On the other hand, if resources are scarce, the company can decide to contract out additional tasks to an IT services provider. Cost comparison: The company should weigh the price of carrying out tasks internally vs contracting out the work to an IT services provider. Not only the direct expenses of the project but also the indirect costs of project management and quality assurance