Question: When discussing Hair, Inc. ' s new TQM program with the board of directors, the CEO states, We are expecting to achieve Six Sigma
When discussing Hair, Inc.s new TQM program with the board of directors, the CEO states, We are expecting to achieve Six Sigma in the next three months. We will then
proudly display the Six Sigma logo on our website and in our catalogs." Is the CEO's expectation of achieving Six Sigma in the next three months realistic?
Multiple Choice
No because Six Sigma applies only to industrial products and not to consumer products.
Yes, because achieving Six Sigma often requires only a few small adjustments to production processes.
No because Six Sigma is a very exacting standard that translates to only defects in one million products.
Yes, because most companies are already operating at Six Sigma, which implies that Six Sigma is easily achievable.
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