When discussing metrics it is important to understand what data is being captured, how it is going to be collected, and what benefit it can provide short and long term. $[25$ points$]$

Select $3$ of the departments from the list below, and identify $2$ types of data you wish to collect, and answer the questions. Example of $1$ department is provided for you below.

Sales

CSR

Estimating

Purchasing

Technical Services

Graphics

Prepress

Production

Quality

Shipping$/$ Receiving

Custodial

Maintenance

Production equipment

IT

Finance

Marketing

HR