Question: When expressing a negative decision in a formal letter, it IS best to: Shift blame to other parties or circumstances. Briefly explain the reason for
When expressing a negative decision in a formal letter, it IS best to:
Shift blame to other parties or circumstances.
Briefly explain the reason for the decision without going into excessive detail.
Be direct to avoid wasting the recipient's time.
Use strong emotional language to emphasize your disappointment.
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