Question: When Grace Performance Chemicals sales representatives learned customers were using waterproofing materials to soundproof their cars and to patch boots and tents, the company came
When Grace Performance Chemicals sales representatives learned customers were using waterproofing materials to soundproof their cars and to patch boots and tents, the company came up with seven new product ideas worth millions in sales. This scenario describes what action a company can take to improve the quantity and quality of its marketing intelligence?
Question content area bottom
Part
A
Motivate distributors, retailers, and other intermediaries to pass along important intelligence.
B
Train and motivate the sales force to spot and report new developments.
C
Set up a customer advisory panel.
D
Hire external experts to collect intelligence.
E
Take advantage of governmentrelated data resources.
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
