Question: When granting a customer's claim, a business communicator should include an opening in an adjustment me builds goodwill summarizes the reader's claim and request explains

When granting a customer's claim, a business communicator should include an opening in an adjustment me
builds goodwill
summarizes the reader's claim and request
explains and clarifies the company's position
presents the good news immediately
When granting a customer's claim, a business communicator should include an

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