Question: When is it a good idea to avoid using a template to write to a customer on social media? The customer is very emotional about

When is it a good idea to avoid using a template to write to a customer on social media?
The customer is very emotional about a service failure.
You want to adopt a writing style that is unique to you.
The customer needs detailed instructions to fix their issue.
A problem is likely to generate a high volume of contacts.
When is it a good idea to avoid using a template

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Q:

vestion 1 6 of 5 0 When is it a good idea to avoid using a template to write to a ustomer on social media? The customer needs detailed instrucrions to fix their issue The customer is very emotional...

Q:

There are adjustments according to the numbers in the paragraphs and they must be adjusted according to the notes below the paragraphs and sequentially according to the text Please find attached your...

Q:

Hello Can you please help me answer question 5 in the Groupon case study ISSUES IN ACCOUNTING EDUCATION Vol. 29, No. 1 2014 pp. 229-245 American Accounting Association DOI: 10.2308/iace-50595 Growing...

Q:

Please read below and provide an Executive Summary Key Problems GAP like most retailers has been enduring a hard time in the recent years. There have been various factors that played towards the...

Q:

UPS Competes Globally with Information Technology United Parcel Service (UPS) started out in 1907 in a closet-sized basement office. Jim Casey and Claude Ryantwo teenagers from Seattle with two...

Q:

Take-home for ADMS 3920 Read the case carefully. You are to play the role of a trusted advisor to the entrepreneur and offer suggestions (general and/or detailed as appropriate) that will help her...

Q:

This text was adapted by The Saylor Foundation under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 License without attribution as requested by the work's original creator or licensee. 1...

Q:

Motivation describes the processes that cause people to behave in a particular way. Why do some people watch the Olympics but no other sporting events? Why do some people follow celebrities on social...

Q:

I hope you can answer this question and find the reference below the question. Thank you Topic: Conducting personal job interviews using the STAR model 1- Design a two-hour training work plan for 10...

Q:

CERTIFICATE IV IN FINANCE AND MORTGAGE BROKING - FN540820 Page 1 UNIT 9 MANAGE PERSONAL AND PROFESSIONAL DEVELOPMENT Unit Code: BSBPEF501 This unit describes the skills and knowledge required to...

Q:

Positronium is a hydrogen-like system with the proton replaced by a positron. Use the Bohr model to calculate the energy of the system in its ground state.

Q:

The data in Toys R Us are quarterly revenues (in millions of dollars) for Toys R Us from 1996 through 2008. a. Do you think that the revenues for Toys R Us are subject to seasonal variation? Explain....

Q:

Question 1 ( 1 0 points ) Saved Government Auditing Standards must be adhered to in all financial audits of Question 1 options: State and local governments All of the above Federally chartered banks...

Q:

Salem Internet Services is an internet service provider for commercial and residential customers. The company provided the following data for this two types of customers the month of August. For each...