When it comes to negative public relations, it$$s pretty tough to top the sight of a United Airlines passenger being dragged, bloodied and screaming, from a flight. United Airlines management failed to plan for a situation where a passenger refused to get off the plane, and employees made an ad hoc decision to use force. Afterwards, United changed its policies so that employees could follow a better solution in the $\_\_\_\_\_\_\_\_$ plans.

Responses

single$-$use

single$-$use

forecasted

forecasted

standing