When it comes to the U$.$S$.$ Grocery Retailing Industry, the most important dimension dictating where consumers spend their dollars for their grocery and household product needs is the price they are charged. In other words, consumers are very price sensitive$.$ This is due to the industry being highly$.$ Based on this reality, the largest KSF to embrace, and therefore achieve a competitive advantage is for firms to aggressively$.$

Question $3$Answer

a$.$

differentiated; manage the entirety of their supply chain costs

b$.$

differentiated; build loyalty with consumers

c$.$

commoditized; manage the entirety of their supply chain costs

d$.$

commoditized; build loyalty with consumers

e$.$

a & b are correct answers