Question: When making a claim or requesting an adjustment, your close should Question 8 options: clearly state how angry and disappointed you are. explain the specific

When making a claim or requesting an adjustment, your close should
Question 8 options:
clearly state how angry and disappointed you are.
explain the specific details of the problem.
request the specific action required to resolve the problem.
explain that you are planning to seek legal counsel.
suggest that you will probably take your business elsewhere.

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