When making decisions and solving problems, one must be able to distinguish the symptoms from the core underlying problem. Help Glamor$-$a$-$Go$-$Go$$s board make sense of the difficult situation they face with Joe Ryan by differentiating between the symptoms and the underlying problem$($s$).$ More specifically, identify and describe TWO types$/$categories of symptoms, and then describe ONE core problem that seems to underlie both of those types of symptoms.