1. When management is working to identify and implement the actions an organization will take, which of the following questions is being addressed?

   • What are our goals?
   • How will we reach our goals?
   • Where are we now?
   • Were we successful in reaching our goals?
2. What is a societal trend that affects HR and its functions?
   • Decreased competition
   • Higher unemployment rate
   • Decrease in the speed of external changes
   • Symptoms of dysfunction in the workplace
3. The primary role of strategy is to determine _____________.
   • How to improve employee motivation and satisfaction
   • Which employees to hire and which to fire
   • Which products to sell and which industries to enter
   • How to conduct performance appraisals more effectively
4. How an organization is going to reach its goals is considered its ___________.
   • Culture
   • Strategy
   • Organizational development
   • Competitive strategy