When news broke about guests sharing they were experiencing severe ear and skin infections after visiting Therma
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Question:
When news broke about guests sharing they were experiencing severe ear and skin infections after visiting Thermëa Spa village Whitby on Social Media, the spa posted a response on Facebook 6 days after the event. Review the response from the spa and reflect on what was missing from their response and consider with digital technology and social media listening tools was 6 days a reasonable timeframe to respond? Provide your input through the discussion board and at minimum one comment. I will provide additional items to consider within the comments.
Related Book For
Understanding Business Ethics
ISBN: 9781506303239
3rd Edition
Authors: Peter A. Stanwick, Sarah D. Stanwick
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