Question: When refusing typical requests:focus on the explanation and reasons rather than on the refusal and apologies.emphasize the refusal and apology to make sure the receiver

When refusing typical requests:focus on the explanation and reasons rather than on the refusal and apologies.emphasize the refusal and apology to make sure the receiver understands the message.avoid praise and explanation so that the receiver is not alienated.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!