When responding to a request for adjustment when a third party is at fault, the best approach is to

Question $4$ options:

A$)$

avoid placing blame and focus on the solution.

B$)$

advise the customer never to do business with that third party again.

C$)$

refuse the claim and suggest that the customer sue the third party.

D$)$

refuse the claim but assure the customer that you will never do business with the third party again.

E$)$

refuse the claim but forward the paperwork to the third party.