Question: When responding to an after - hours maintenance emergency such as a toilet that is over - flowing and leaking through the ceiling, you should

When responding to an after-hours maintenance emergency such as a toilet that is over-flowing and leaking through the ceiling, you should always:
Document the call and respond to the emergency in a timely manner
Drive to the corporate office to see Human Resources
Call 911, and then the Property Manager
Document the call, ask the resident to place a bucket to hold the water, and take care of it in the morning
When responding to an after-hours maintenance emergency such as a toilet

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