Question: When Ron was talking with a potential customer about geothermal home heating systems, the customer said it was just too expensive. Ron explained that the

When Ron was talking with a potential customer about geothermal home heating systems, the customer said it was just too expensive. Ron explained that the additional expense would be covered after 5 years of operation in energy savings. Which part of the sales presentation is demonstrated in this example?
Question 5 options:
the presentation
the preapproach
overcoming reservations
generating and qualifying leads
follow-up

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