Question: When thinking about complaint resolution, a company that asks, How long has the customer been buying from the company? is considering q , a .

When thinking about complaint resolution, a company that asks, "How long has the customer been buying from the company?" is considering
q,
a. the customer's perceptions of the problem and solution
b. customer socio-demographics
vered Correctly ustomer-company relationship
d. customer psychographics
When thinking about complaint resolution, a company that asks, "How long

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