Question: When Tylenol faced a crisis in 1 9 8 2 , Johnson & Johnson was able to restore the public faith in their product because?They
When Tylenol faced a crisis in Johnson & Johnson was able to restore the public faith in their product because?They hired the best attorneys and law firms to ensure that any legal action brought against Tylenol was dealt with quickly and efficientlyThe financial loses at Johnson & Johnson were greater than $ millionThey demonstrated that they cared more about the impact on the public than on their financial resultsThey invested in new product developmentThe CEO of Johnson & Johnson told the public that it was not their fault that cyanide was found in the capsules
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