When using the direct approach to deliver a negative message O save the bad news for last Ostate the bad news at the beginning O embed the bad news in a parenthetical question none of the above QUESTION 27 2 po if you are not sure that a single medium will help you reach your audience, you should o choose the cheapest alternative o select the one that is easy to use O use two or more types of media to reach out to them don't send the message 2 poll QUESTION 28 Active listening involves thinking of what you will say next while others are speaking making a conscious effort to truly hear and understand what the other party is saying allow your mind to multitask while others are speaking Click Save and Submit to save and the Soweto solare Type here to search O don't send the message QUESTION 28 Active listening involves thinking of what you will say next while others are speaking making a conscious effort to truly hear and understand what the other party is saying allow your mind to multitask while others are speaking work hard to hear coworkers conversations even if they are not aware you are listening OLLECTION Click Save and Submit to save and submit Chek Sawer to au allanner ** Type here to search hp