When using visual aids during a sales presentation the visual aids should be:

1. Situated so you can watch the client's reactions at all times.

2. Put away before you attempt to close so as not to distract the prospective client.

3. Kept in good and clean condition.

4. Memorized.

5. Done in such a way that they close the client for you.

You arrived at 8:50 a.m. for a 9:00 a.m. appointment with a potential client. It is now 9:15 a.m. and you are still sitting in the waiting room. What should you do?

1. Send word to the client that you are sorry but you can't wait any longer, but that you will be glad to come back later.

2. Simply get up and leave.

3. Demand to see your prospect immediately.

4. Tell the receptionist that your time is too valuable to be wasted, and then leave.

5. Leave a note with the receptionist stating that prior commitments prevent you from waiting any longer and then leave.

What is the most important purpose of a sales presentation or demonstration?

1. To prepare the prospect to approve the purchase and close the sale.

2. To help train the salesperson how to present the product or service more effectively.

3. Allows you to demonstrate the unique benefits of your product or service to the client.

4. Helps involve the client in actually experiencing the usefulness of the product or service.

5. To implant in their mind that you are the best source for the benefit they want.