When we approach conflict resolution from a communication standpoint, we have to acknowledge that interaction with others is part of the conflict situation.$$ Effective communication and interaction is about creating shared meaning and$/$or shared understanding.$$

Therefore:

Listening to and expressing yourself to others are important components of conflict resolution.$$ What problems of listening and expressing in the Difficult Conversations text were things that you might have done$/$experienced$?$ How will you avoid these in the future? $$