When you read this email, you'll know it was sent in anger. What went wrong? How would the audience (university employees) likely have reacted to this message? What was the intended communication objective? Did it likely achieve that objective?

1. Think about these issues carefully and rewrite the email message below, keeping in mind the 6 rules for writing effective emails. The request is legitimate, but the tone and approach are not. Also, consider the timing. How much time will people need to file or delete messages from their inboxes? Is a day enough? Remember, in an email you are judged solely on your ability to communicate all important information in a professional mannerand misspellings and poor grammar will not present you well. Proofread carefully.

To: All Employees

From: IT Department

Subject: Big Problem with Emails

Hi Everyone: You all obviously have no respect for our email system. Your inboxes are much too big, and we are often having to recover lost information. I have better things to do! Also, big inboxes slow down the server.

Starting tomorrow, we will check all inboxes. If you have more than 250 messages, then your inbox will be temporarily removed, and you will have to follow instructions in order to get it back.

This is easy to avoid. Just take a few precious minutes out of each day and move emails to folders where they belong or delete them.

Jack

P.S. Congratulations, Corey Shields. You have the biggest inbox with 6,921 messages.

2. Type this email in the appropriate email format including headers (date, to, from, subject) and post your response on the Discussion Board