When you reply to two classmates' posts, respectfully agree/disagree to the post and explain why, while offering an opinion with an example to support it.

Classmate 1:

I have used questionnaires and focus groups for feedback regarding how complicated it is to assemble the modules and sub-assemblies for the missiles. Most participants in both scenarios believe that the most challenging part is soldering the cables together on the transmitter due to the complexity of the wires. The questionnaires helped me ask the operatories about things that needed to be changed when building these sub-assemblies and if they recommended an easier way to do something that still needed to be performed. It helps both the company and the operators. It allows the operators to perform their jobs much more accessible and smoother. While it helps the company save money and time on defects count. The focus groups allow us to undertake the most important issues brought up by the operators. It helps us deal with the important things rather than focus on them individually. For example, The solder on the diode is defective; that's a major mechanical issue. We first focus on fixing the diode, training the operators correctly, and then on the cosmetic part. The diode is what helps the electrical current to work correctly, while the little piece of film on it is to make it look nice in the design. We work hard to ask for feedback from our operators so they can be happy while performing their role, and if the operators are happy, so is the company.

Classmate 2:

Hello Class,

I have employed several research methods to address critical business questions in my professional life. I've utilized surveys (Questionnaires) to gain insights into customer satisfaction and product feedback. For instance, in my role as a product manager, I conducted customer satisfaction surveys to assess how well our products met customer needs. Through structured questionnaires, we gathered quantitative data on customer preferences, pain points, and overall satisfaction levels. This information guided product improvements and strategic decisions, resulting in more customer-centric offerings.

Additionally, I have employed interviews as a qualitative research method to delve deeper into specific business challenges. For example, when facing a market expansion decision, I interviewed industry experts and potential partners to gather insights into local market dynamics, regulatory hurdles, and competitive landscapes. These interviews helped us to understand nuanced market conditions, ultimately influencing our market entry strategy.

Both surveys and interviews have proven invaluable in my professional life, providing a comprehensive view of various business scenarios. Surveys offer the advantage of scalability and quantitative data, while interviews provide a qualitative depth that allows for in-depth exploration of complex issues. These methods have equipped me with actionable insights, enabling informed decision-making and contributing to successful business outcomes.

Reference

Schindler, P. S. (2019). Business Research Methods (13th edition). New York, N Y: McGraw-Hill/Irwin.