Question: When your managers are in their offices, they answer their own telephones. Today, August 11, Mr. Wilson, Alexander Rush, and Jacob Levine are not in

When your managers are in their offices, they answer their own telephones. Today, August 11, Mr. Wilson, Alexander Rush, and Jacob Levine are not in their offices. You receive the following telephone calls:

9:15 a.m.for Alexander Rush from Albert Sellars, 683-4750. He wants to know if his website has been enabled with security features. Please return his call.

10:30 a.m.for Jacob Levine from Al Wilcox, 442-8761, about a printing order Jacob placed with him. Urgent. Please call.

11:00 a.m.for Mr. Wilson from Bob Arnett, 366-8184, a speaker for the November Sales Seminar. He has a business conflict and cannot attend the seminar on Wednesday. Please call.

11:15 a.m.for Mr. Wilson from the Human Resource Department, Extension 5738, asking, When can Mr. Wilson see an applicant? Please call.

Complete the telephone message for each of the phone message you received today. Indicate the sense of urgency and therefore priority implied in each message.

To

Date

Time

WHILE YOU WERE OUT

M

of

Phone No.

Ext.

TELEPHONED

PLEASE CALL

CAME TO SEE YOU

WILL CALL AGAIN

WANTS TO SEE YOU

URGENT

RETURNED YOUR CALL

Message

Taken by

Form 6-A-1

To

Date

Time

WHILE YOU WERE OUT

M

of

Phone No.

Ext.

TELEPHONED

PLEASE CALL

CAME TO SEE YOU

WILL CALL AGAIN

WANTS TO SEE YOU

URGENT

RETURNED YOUR CALL

Message

Taken by

Form 6-A-2

To

Date

Time

WHILE YOU WERE OUT

M

of

Phone No.

Ext.

TELEPHONED

PLEASE CALL

CAME TO SEE YOU

WILL CALL AGAIN

WANTS TO SEE YOU

URGENT

RETURNED YOUR CALL

Message

Taken by

Form 6-A-3

To

Date

Time

WHILE YOU WERE OUT

M

of

Phone No.

Ext.

TELEPHONED

PLEASE CALL

CAME TO SEE YOU

WILL CALL AGAIN

WANTS TO SEE YOU

URGENT

RETURNED YOUR CALL

Message

Taken by

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