Question: Which answer is customer centered language I'll get to you after this call Let me set this aside and help you I can meet with

  1. Which answer is customer centered language

    I'll get to you after this call

    Let me set this aside and help you

    I can meet with you tomorrow

    I don't have authority to do that

2.

Which is not an example of customer service

The drive through at Taco Bell

getting information from a website

Talking to a bank rep about a loan

All are customer service

3.

These are used to assist employees with customer service

Policies and procedures

Training

Reviews

Web classes

4.

Sewing wool socks from your front porch for sale or barter was considered a cottage industry in the early days of customer service

True

False

5.

Superstores are popular because of discount prices but they do not help with the time component of Service

True

False

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