Which are useful techniques when attempting to "Qualify" a buyer? You may mark more than one answer

1. Find out what they like about the product or service they are currently using.

2. Ask if a purchase of this nature is within their budget.

3. Ask, "Who, in addition to yourself, will make the final decision?"

4. Ask, "If we are fortunate enough today to find that this product or service meets your needs would you be in a position to proceed?"

5. Ask, "What would it take to get you to buy what I'm selling?"

What are the most valuable techniques for dealing with telephone calls about your product or service? You may mark more than one answer

1. Always answer calls on the first ring.

2. Acknowledge the caller's interest.

3. Always try to get the caller's name.

4. Place caller on hold for at least a minute to collect your thoughts.

5. Answer questions with questions and lead them to an appointment.

Successful salespeople use the following methods to give more successful presentations and demonstrations. You may mark more than one answer

1. Get the client involved in helping set up the materials for the presentation or demonstration.

2. List every question and objection you're likely to hear during the presentation or demonstration.

3. Practice your presentation or demonstration over and over.

4. Impress the client by presenting plenty of statistics and technical data.

5. Use wide margins and no more than 10 lines of copy per page on hand-outs.